Partial Outage

Incident Report for Convex

Postmortem

Partial Availability Impact.

A sudden surge in traffic to one database cluster degraded function performance for some deployments. We allocated a larger database cluster, but some backends experienced downtime during the failover.

The total time to recover all affected deployments was around 20 minutes.

Posted Sep 17, 2024 - 01:21 UTC

Resolved

This incident has been resolved.

Posted Sep 17, 2024 - 01:16 UTC

Monitoring

The issue has been identified and mitigated. We're now monitoring recovery of affected customer backends.

Posted Sep 17, 2024 - 01:11 UTC

Investigating

We are currently investigating this issue.

Posted Sep 17, 2024 - 00:51 UTC

This incident affected: Development Services (Free & Starter) and Live Traffic (Free & Starter).