Account verification/team invite emails not working

Incident Report for Convex

Resolved

This incident has been resolved.

Posted Aug 17, 2026 - 01:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 17, 2026 - 00:50 UTC

Identified

We identified an ongoing issue that prevents emails sent from the Convex dashboard (e.g. team invitations and new account verification emails) from being sent. We are currently working on a fix.

Posted Aug 16, 2026 - 23:33 UTC

This incident affected: Development Services (Free & Starter, Professional, Business).